Windows 7 activated on the office network, now saying it's not genuine.

Hello,

I have two computers I use at work, one a desktop, and the other a laptop. The IT department installed their enterprise version of Windows 7 on both computers and they were activated from there. Unfortunately, I had an accident with my laptop that meant it wasn't on for over a month. Also, I've been away from the office for a while. and I'm no longer on the network. I finally put it back on a few weeks ago, my laptop started telling my copy of Windows wasn't genuine. Last night, it informed me my activation period was over. 

 

so now I ask, what happens now? Why did my copy de-activate? And how do i get it back since I'm not currently on the network? Will this keep happening? 

 

Thanks.

 

Question Info


Last updated March 20, 2018 Views 1,122 Applies to:
Answer

Hi onyeka,

  • KMS clients MUST re-contact the server within a 180 day period in order to remain activated.
  • If unsuccessful, they will go into a 30 day grace period.
  • If still unsuccessful, the KMS client will go into "reduced Functionality mode (RFM)".

    Hope this helps!


    Debra
    Microsoft Answers Support Engineer
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