Windows 7 Ultimate failed product key after recent Windows update

Hello,

A quick idea of what I'm trying to deal with. 6 moths ago I purchased and installed a sealed retail version of Windows 7 Ultimate, it has only ever been installed on one computer, and has spent the rest of the time hidden away in a chest with all of the other genuine Microsoft operating systems I have (lots all of the way back to Windows 3.11 for workgroups).

Yesterday the computer had a Microsoft update downloaded and installed, since then I have a black background and a warning that I would have one day to activate with another code. As this is a genuine copy of Windows 7 and I can prove that to anyone who cares to ask me to, I would like to know why this has been blocked. I would have contacted Microsoft via phone, but unlike the company I work for, that does not appear to be an option.

I have installed it again on a second PC to see if it was a virus or other code causing the issue, Information from MGAdiag;

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YYFPP-KK8W2-7P8MV
Windows Product Key Hash: Ri1B8gzrr6BC16t5GUlv5GDdQHI=
Windows Product ID: 00426-066-8359172-86287
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {E5B917E7-0834-4CC1-9D31-3FB7FB4D8A18}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E5B917E7-0834-4CC1-9D31-3FB7FB4D8A18}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7P8MV</PKey><PID>00426-066-8359172-86287</PID><PIDType>5</PIDType><SID>S-1-5-21-3864482337-4276457962-1672216292</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20050221000000.000000+000</Date></BIOS><HWID>7FB93607018400EC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-066-835917-00-2057-7600.0000-1432010
Installation ID: 013833792535583255115942398093249753859550256063135155
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7P8MV
License Status: Initial grace period
Time remaining: 43140 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 23/05/2010 15:53:44

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEAnJ/k0gz5CMfEnXS4AN6+rQZBjkMCGsL/dAdMqA==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   Nvidia  AWRDACPI
  FACP   Nvidia  AWRDACPI

 

Question Info


Last updated March 20, 2018 Views 20,489 Applies to:
Answer

"Andre Da Costa" wrote

>
> MSDN Keys are similar to retail keys.


Yes - but they have their own set of Product ID codes
065-067 in the second group is reserved for MSDN/TechNet/BizNet keys - you
never noticed?


Noel Paton | Nil Carborundum Illegitemi | CrashFixPC
Noel Paton
Nil Carborundum Illegitemi -
No, I don't work for Microsoft!
http://www.crashfixpc.co.uk

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Answer
Your problem is that you are using MSDN Keys
 
If you bought the Key (with or without disks) and don't have an
MSDN/TechNet/BizNet account, then you are using a pirated copy.
 
 
--
Noel Paton
CrashFixPC
 
Nil Carborundum Illegitemi
www.crashfixpc.co.uk
 
 

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC
Noel Paton
Nil Carborundum Illegitemi -
No, I don't work for Microsoft!
http://www.crashfixpc.co.uk

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