Windows 7 updates won't install

Original Title: windows upgrades won't install

my windows has been trying to install three upgrades now for about a week.  now every time i shut down it installs three upgrades and every time i start up it gets stuck on "Configuring Windows upgrades 0% complete Do not turn off your computer" for (i've timed it) four minutes..  then it says "Failure configuring windows updates.. reverting changes".   every time.  what can i do to jettison the installation or allow the configuration?  help. 

 

Question Info


Last updated April 15, 2019 Views 114,825 Applies to:
Answer
Answer

Hi klscribe,

 

·        Do you get the message about the failure of updates?

·        Do you see any error code?

 

In addition to the suggestions provided, check to see if the following helps.

 

Step 1:  Check the update history to know the failed update and the error.

See which Windows updates are installed

 

Step 2: Check for updates and try installing them. Restart the computer when prompted.

Install Windows updates

 

Step 3: Run the Windows Update troubleshooter and check if it helps.

Open the Windows Update troubleshooter

 

Also see:

Troubleshoot problems with installing updates

 

Reply back with more information so we can help you in a better way.

 

Regards,

Syed N – Microsoft Support
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