Windows 7 SP1 won't install. Element Not Found, Error not found (0x80070490) Code 490

I'm running Windows 7 64.  I tried using Windows Update and received this message: Element Not Found, Error not found (0x80070490).  Code 490 Windows Update encountered an unknown error.  I tried all the troubleshooting, Fix It, burning the .iso (which worked great on my laptop running Win 7 32), and tried a repair, nothing works.  Any ideas or should I just not worry about installing SP1?

Steve

 

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Last updated November 18, 2018 Views 60,519 Applies to:
Answer
All,

If all of the steps above yielded no results, the next logical step is to perform an InPlace upgrade.

An in-place upgrade is the final alternative before you have to reinstall the operating system.

Note that it takes the same amount of time to do the upgrade as to reinstall the operating system. Also, some of your customized Windows settings may be lost through this process.

How to perform a repair installation of Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2. Performing a repair installation will restore the current Windows installation to the version of the installation DVD. This also requires the installation of all updates that are not included on the installation DVD.

Note Performing a repair installation will not damage files and applications that are currently installed on your computer.

To perform a repair installation of Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2, follow these steps:

1.    Close all the running applications.

2.    Insert the Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2 DVD in the computer's DVD drive.

3.    In the Setup window, click Install Now.

 

Note If Windows does not automatically detect the DVD, follow these steps:

Click Start, and then type Drive:\setup.exe in the Start Search box.

Note The drive placeholder is the drive letter of the computer's DVD drive.

In the Programs list, click Setup.exe.

In the Setup window, click Install Now.

1.    Click Go online to obtain the latest updates for installation (recommended).

2.    Type the CD key if you are prompted to do this.

3.    Select the operating system in "Install Windows" page you want to Upgrade or Inplace.

4.    Click Yes to accept the Microsoft Software License Terms.

5.    On the Which type of installation do you want? screen, click Upgrade.

6.    When the installation is complete, restart your computer.

 

Please see: How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2


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