I have a message stating "Windows failed to star. A recent hardware or software change might be the cause." I have tried both optinos
1) Launch startup repair (recommend)
2) Start windows normally
Choosing the first option it loads the Windows file is loading and then gets 3 bars into the Windows & load screen then goes blank. I have let it sit for 10 to 15 minutes in order to allow it to run it's disnostic, but all that comes on the screen is the mous cursor and nothing more.
Choosing the second option, I get microsoft start up logo it runs and then a blank screen with a mouse cursor as well, but will not go past this point.
I attempted the F8 command to attempt to pick a boot another way, but it does not allow.
Lastly, under the indicator lights on my lap top the processing indicator does not light up post the windows screen, thus my assumption is it will not configure in either option. The only indicator light that is present is the moon or sleep light. Any help would be greatly appreciated. Thanks for your time.