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windows has recovered from an unexpected shutdow

SatpreetSinghSethi asked on
sir my pc shutdowns automatically after every 2 min 
pls help its very difficult to complete my holidays h.w 

Problem signature:

  Problem Event Name:          BlueScreen

  OS Version:                 6.1.7601.2.1.0.256.1

  Locale ID:                    1033

 

Additional information about the problem:

  BCCode:                      d1

  BCP1:                           0000000000000028

  BCP2:                           0000000000000002

  BCP3:                           0000000000000000

  BCP4:                           FFFFF880015AF6FD

  OS Version:                 6_1_7601

  Service Pack:               1_0

  Product:                      256_1

 

Files that help describe the problem:

  C:\Windows\Minidump\010614-11044-01.dmp

  C:\Users\ABC\AppData\Local\Temp\WER-35802-0.sysdata.xml


pls help asap sir 

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The answered status icon Answer
Patrick Barker replied on

Ignore that previous post, it was spam.

Thanks for the dumps!

All of the attached DMP files are of the DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) bug check.

This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high. This bug check is usually caused by drivers that have used improper addresses.

By default, the fault of the crashes is NETIO.sys which is the Network I/O Subsystem. This is not the true cause of the crash, and usually when we have network related crashes like this, it's caused by one of two things:

1. Network drivers themselves need to be updated.

2. 3rd party antivirus or firewall software causing NETBIOS conflicts.

------------------------

Remove and replace avast! with Microsoft Security Essentials for temporary troubleshooting purposes:

avast! removal - http://www.avast.com/uninstall-utility

MSE -  http://windows.microsoft.com/en-us/windows/security-essentials-download

Regards,

Patrick
Debugger/Reverse Engineer.
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The answered status icon Answer
Patrick Barker replied on

iSafe may possibly be the YAC Virus Removal Tool. Remove it, yes.

Regards,

Patrick
Debugger/Reverse Engineer.
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