windows has recovered from an unexpected shutdow
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7601
Service Pack: 1_0
Files that help describe the problem:
pls help asap sir
Thanks for the dumps!
All of the attached DMP files are of the DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) bug check.
This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high. This bug check is usually caused by drivers that have used improper addresses.
By default, the fault of the crashes is NETIO.sys which is the Network I/O Subsystem. This is not the true cause of the crash, and usually when we have network related crashes like this, it's caused by one of two things:
1. Network drivers themselves need to be updated.
2. 3rd party antivirus or firewall software causing NETBIOS conflicts.
Remove and replace avast! with Microsoft Security Essentials for temporary troubleshooting purposes:
avast! removal - http://www.avast.com/uninstall-utility
MSE - http://windows.microsoft.com/en-us/windows/security-essentials-download