Windows 7 will not boot, even from reinstall disk.

I have a Dell Inspiron 1545 running Windows 7 64 bit SP1. 

 

Computer crashes to BSOD 0x00000024 error when booted either from hard drive or CD.  It loads the windows files, but when windows tries to start it crashes.  

 

I tried to boot from reinstall CD, but still same BSOD.  I can only boot Windows Defender Offline or my Dell Utilities/Drivers CD or if I remove the hard drive.  Consequently I can't get to the Recovery Console, etc.

 

When I boot from Dell Utilities and get a command prompt it can't find the hard drive, just the RAMdisk created by the Utilities CD.  Apparently hard drive is bad, and I think a key file has been corrupted, but without the ability to run CHKDSK I don't know how to fix. 

 

I can replace the hard drive, but don't want to lose the data, if possible.  Any ideas??

 

Question Info


Last updated December 24, 2017 Views 122 Applies to:

Hello,

Two problems, two ideas.

 

Booting the computer:  I recommend a program call BootMed, which has the ability to boot unbootable machines. Many others have used it and had good success. Download this freeware application from here:  http://download.cnet.com/BootMed-64Bit/3000-2094_4-75450831.html . It is a very long download, but for those that it works for (solid majority), its saved them from a trip to the repair shop.

 

Retrieving files from a bad drive:  I recommend another freeware program called AidFile, download that one from here:  http://www.aidfile.com/product.htm (make sure you download the Free version). It should allow you to recover files from a bad drive.

 

Let me know if these fix the issues for you.

 

Regards,

BearPup

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Thanks!  I'll try those and let you know.

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