Windows 7 Random Blackscreen + Restart to error message.

Hey guys, 3 year old computer, running windows 7. Every hour or so the computer randomly turns the screen black with no signal, restarts itself and shows an error message as shown below. This used to happen when getting in to the main screen of any game I played, Until buying a new graphics card and ram it has only just started again.

 Running an I7 / EVGA Mobo 1200W corsair PSU / 16 GB Corsair Vengence / GTX680 / 2 x WD Caviar Black HDD / 1 x SSD. Any information would be much appreciate. :)

Details as follows:  (I was going to drop the dump file in here but its huge)

Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    3081

Additional information about the problem:
  BCCode:    116
  BCP1:    FFFFFA800D75A180
  BCP2:    FFFFF880089A16AC
  BCP3:    FFFFFFFFC000009A
  BCP4:    0000000000000004
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    256_1

Files that help describe the problem:
  C:\Windows\Minidump\050713-24055-01.dmp
  C:\Users\******\AppData\Local\Temp\WER-26426-0.sysdata.xml
I'll add the errors I'm getting in event log in order from newest to latest to see if it helps find out whats causing the problem: (From 17 Rinse and repeat from number 1)
1. (Newest)
EventID 1001 : Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x002618C4D67A.  The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
2.
EventID 7001 : The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147024891

3.
EventID 703 : The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

4.
EventID 219 : The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_KINGSTON&PROD_DT_101_G2&REV_PMAP#001CC0C60E17EAA15426002C&0#.

5.
EventID7023 : The Computer Browser service terminated with the following error:
The specified service does not exist as an installed service.

6.
EventID 7003 : The SBSD Security Center Service service depends the following service: wscsvc. This service might not be installed.

7.
EventID 7003 : The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

8.
EventID 7003 : The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

9.
EventID 0 : Service cannot be started. System.NullReferenceException: Object reference not set to an instance of an object.
   at SetupAfterRebootService.SetupARService.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

10.
EventID 1101 : Audit events have been dropped by the transport.  0

11.
EventID 6008 : The previous system shutdown at 8:17:56 PM on ‎9/‎05/‎2013 was unexpected.

12.
EventID 1001 : Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x002618C4D67A.  The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

13.
EventID 7023 : The Function Discovery Resource Publication service terminated with the following error:
%%-2147024891

14.
EventID 7001 : The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147024891

15.
EventID 1000 : Faulting application name: Monitor.exe, version: 1.1.1.0, time stamp: 0x5063c294
Faulting module name: Monitor.exe, version: 1.1.1.0, time stamp: 0x5063c294
Exception code: 0xc0000005
Fault offset: 0x00004318
Faulting process id: 0xa7c
Faulting application start time: 0x01ce4c98f6f508ac
Faulting application path: C:\Program Files (x86)\ASUS\GPU Tweak\Monitor.exe
Faulting module path: C:\Program Files (x86)\ASUS\GPU Tweak\Monitor.exe
Report Id: 394736e7-b88c-11e2-93b5-001fbc00dd69

16.
EventID 7023 : The Computer Browser service terminated with the following error:
The specified service does not exist as an installed service.

17. (Oldest)
EventID 219 : The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_KINGSTON&PROD_DT_101_G2&REV_PMAP#001CC0C60E17EAA15426002C&0#.

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Bumpity :)

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We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
If you are overclocking stop.  (chances are if you dont know if you are, you are not)a
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.  We need at least 2 DMP FILES to diagnose and confirm


The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button. (if available on  your site, MS doesnt have this)
 *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
Link for how to  upload below.
http://www.wikihow.com/Use-SkyDrive

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Please also run MSinfo32 and upload the output as well.
To run MSinfo32 please go to start>run>MSinfo32
Go to "file" "save" and upload the saved file with the DMPS
System specs are extremely useful so please include whatever you know.
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Thanks, I'll upload them after work.

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http://www.filedropper.com/errorlogs

They are 7zipped as that's the program I use. Feel free to AVG before opening :)
(Computer is kept super clean)

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Component Details Subscore Base score
Processor Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz 7.4
7.4
Determined by lowest subscore
Memory (RAM) 16.0 GB 7.4
Graphics NVIDIA GeForce GTX 680 7.9
Gaming graphics 12027 MB Total available graphics memory 7.9
Primary hard disk 17GB Free (56GB Total) 7.5
Windows 7 Ultimate



Manufacturer OEM

Model OEM

Total amount of system memory 16.0 GB RAM

System type 64-bit operating system

Number of processor cores 4


Total size of hard disk(s) 2850 GB

Disk partition (C:) 17 GB Free (56 GB Total)

Disk partition (D:) 435 GB Free (1397 GB Total)

Disk partition (E:) 845 GB Free (932 GB Total)

Disk partition (F:) 403 GB Free (466 GB Total)

Disk partition (G:) 61 MB Free (100 MB Total)

Media drive (H:) CD/DVD

Media drive (I:) CD/DVD


Display adapter type NVIDIA GeForce GTX 680

Total available graphics memory 12027 MB

Dedicated graphics memory 4096 MB

Dedicated system memory 0 MB

Shared system memory 7931 MB

Display adapter driver version 9.18.13.1422

Primary monitor resolution 1360x768

DirectX version DirectX 10


Network Adapter Realtek PCIe GBE Family Controller

Network Adapter Realtek PCIe GBE Family Controller

Network Adapter ASUS EZ N 802.11b/g/n Wireless USB Adapter

Network Adapter Microsoft Virtual WiFi Miniport Adapter

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"It's not a true crash, in the sense that the Blue Screen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".


Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OS's like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.
If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.


If playing with video driver versions hasn't helped, make sure the box is not overheating.
 Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.
 Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.


If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Noted, Have tried all versions of drivers that were released for the 6 series and it's still doing it, Card has a noticable stutter in all games so I have sent it to get tested and possibly warranty replaced.

 

CPU / GPU temps were fine. Ram is brand new, Could it possibly be anything other than what's listed above?

 

EG Faulty Mobo..etc?

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Bumpity :)

 

Local comp store ran stress test on the card all weekend with no faults.. Which is quite weird. Any ideas anyone?

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Last updated July 20, 2019 Views 1,783 Applies to: