Trying to Fix Windows Modules Installer "c:\windows\servicing\TrustedInstaller.exe" as it will NOT run when it is supposed to.

Windows 7 Professional 32bit

Running on HP Touchsmart IQ770

System recovered from Torjan Win32/Alureon virus.  System was scanned and cleaned using several antivirus programs.  Everything is operational now except "Windows Modules Installer".

I am aware of the solutions provided in the forums to fix the "Windows Modules Installer" issue.  However, they all direct the focus to repairing the windows update service.  Now, the provided solutions do fix windows updates and they work well.  However, when I try to:

1.  Manually check for windows updates, or

2. When I try to manually update Microsoft Security Essentials the "UPDATE CHECKING" process never ends. 

3. Also, If I go to "Control Panel/Programs/Turn Windows Features on/off" the list of features box is empty.

During or after any of the mentioned actions above "Event Viewer / Windows Logs / System" log will contain the following:

-------------------------------------------------------

Level: Error

Date and Time: 11/16/2010 11:14:59 AM

Source: Service Control Manager

Event ID: 7023

Task Category: None

General:

The Windows Modules Installer service terminated with the following error:

The specified module could not be found.

-------------------------------------------------------

So two issues at hand:

1. Update Checking process never ends

2. Windows Features do not come up for me to turn on or off.

Both issues triggerEvent ID: 7023 / Source: Service Control Manager / "The Windows Modules Installer service terminated with the following error: The specified module could not be found."

Let's find a solution for this once and for all. Shall we?

 

Much Thanks,

 

Luweed Omkhan.

 

 

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Answer
Answer

Hi,

 

You may follow the link below to correct the issue.

http://support.microsoft.com/kb/931712

 

Hope this information is helpful.

Amrita M

Microsoft Answers Support Engineer
Visit our
Microsoft Answers Feedback Forum and let us know what you think.

 

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Last updated October 15, 2020 Views 31,286 Applies to: