Sudden Shutdown Errors (Windows 7)

I am having sudden shutdowns with no BSOD, no error code just off and then on with suprising frequency. It occurs when I am gaming but then it becomes rampant and will refuse to stay on for more than a few seconds. It also happens in safe mode. Please I use an HP G62 and I don't know what to do!

This is the last error message I had waiting to report

hl2.exe
Problem: Stopped working
Files that help describe the problem:
WERInternalMetadata.xml
AppCompat.txt
memory.hdmp
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

   Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
042811-22542-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

   Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
071910-21512-01.dmp
sysdata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

   Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
120310-20545-01.dmp
sysdata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

   Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
090910-19484-01.dmp
sysdata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.


My laptop seems to be out of control and I am at my wits end. No one seems to be able to fix it and soon my laptop will become unusable.

Please, somebody help me.
 

Question Info


Last updated February 24, 2018 Views 2,896 Applies to:
Answer
Answer
Hi,

It would be a good idea to have a computer shop check it since it does sound like
heat and hardware are involved. Heat can be very serious in a laptop.

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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