How to fix Boot\BCD files.

I did a factory restore and and used my flashdriver backup for recovery. When it loaded the DELL logo screen it didn't go to windows page it went to Black screen with message Cannot start windows. Reinstall with disk. Error (0x8007002). Cannot find \BOOT\BCD. Tried to restart and did exact same thing so used flash driver to get back to options page and tried all the options. The only option that works start the WHOLE COMPUTER FROM THE VERY BEGINNING(agreement to use dell and windows) I loose every thing and have to set up each time. I read something about rebuilding the BOOT\BCD files does any one know how to do that or any other fixes.

Thanks in advance!



How to repair and reboot to Windows 7:

a) Insert the Windows 7 System Repair DVD or Installation DVD and reboot.

If you do not have access to either disc: Windows 7 - Repair Disc download

b) Select the correct keyboard input method and click ‘Next’.

Note: If you are using the Windows7 Install DVD then at the 'Install Now' prompt (Do not pick the Install Now option) instead choose the 'Repair your computer' option located in the lower left of the display.

c) The System Repair tool will search for a valid operating system and will report that “Windows found problems with your computer’s startup options. Do you want to apply repairs and restart your computer?”

d) Click ‘Repair and restart’ and reboot again to the Windows 7 System Repair environment.

e) Click ‘Next’ at the keyboard selection prompt and when the ‘System Recovery Options’ screen appears verify that the “Use recovery tools that can help fix problems starting Windows” is selected.

f) Now from the menu list select the ‘Command Prompt’ option.

g) At the DOS prompt type the following three commands:

bootrec.exe  /fixmbr

bootrec.exe  /fixboot (may return an 'Eliment not found' message)

bootrec.exe  /RebuildBcd

h) Close the command prompt window and click the ‘Startup Repair’ option.

i) The repair process may take some time, so wait until the process completes at which point you will see two messages “Windows cannot repair this computer automatically” and “Startup Repair cannot repair this computer automatically”.


Note: Please perform step j as detailed, startup repair must be run multiple times.

J) Close this message window by clicking on the X in the upper right corner of the Send/Don’t send window. Next click on the ‘View advanced options for system recovery and support’ option and from the main menu once again click ‘Startup Repair’. This time the repair process may only that a few seconds and when prompted “Startup Repair could not detect a problem”, click ‘Finish’  and run the ‘Startup Repair’ option one more time, click ‘Finish’, and then remove the System Repair DVD and click ‘Restart’.  Reboot the computer.


J W Stuart:

Never be afraid to ask. This forum has some of the best people in the world available to help.

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Question Info

Last updated April 27, 2020 Views 8,638 Applies to: