how do i totally reset my samsung np r580?

i want to reset my computer all the way back to like when it was brand new. I think i have viruses or just somethings wrong so i wanna try this to see if it will fix my problem
 

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Last updated January 21, 2020 Views 5,463 Applies to:
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i want to reset my computer all the way back to like when it was brand new. I think i have viruses or just somethings wrong so i wanna try this to see if it will fix my problem


Read any manuals/PDFs that came with it and/or contact Samsung.

"The R580 comes with Samsung Recovery Solution software which should be able to restore to factory settings. When you first booted up your laptop, Samsung should've created an original system image to the hard drive. To restore to that image, open the Start menu and type in "Samsung Recovery Solution". Open that up, and click Restore, then Complete Restore. There should be a list with an original system image. Hit next and follow the wizard."

(Everything you have put on it since the image was created will be erased, I think.)

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Shenan Stanley
MVP 2005-2011 & 2013-2015
Insider MVP 2016-
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