how do I reset windows 7 premium password.

I have a single user hp notebook.  my kid set pasword and then forgot it. i do not have a password reset disk. how can I reset password?  or should i just reinstall windows with recovery disk
Answer
Answer
Hey docbolling402,

 

a. Microsoft cannot help you retrieve passwords of files and features in Microsoft products that are lost or forgotten.

Microsoft policy about lost or forgotten passwords

http://support.microsoft.com/default.aspx/kb/189126/

b. However, you may go through the below link that talks about a similar kind of issue you are experiencing:


http://social.answers.microsoft.com/Forums/en-US/vistasecurity/thread/539af519-d272-4efa-b3d9-2288826e3e0d

http://windows.microsoft.com/en-us/windows-vista/What-to-do-if-you-forget-your-Windows-password

I hope the above information help you.

Regards,

Manasa P – Microsoft Support.


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Last updated November 4, 2019 Views 16,231 Applies to: