Getting Blue Screen error Bug Check Code : 0x000000f4 in normal mode. Able to run in Safe with networking mode.

Hi new to the forum and not a computer person. Getting BSOD in normal mode. Able to run in Safe with networking mode. Receiving errors 0x1000008e and 0x0000000f4 and the drivers listed in blue screen viewer are ntkrnpa.exe and ataport.sys.
Haven't loaded any new software or added any new hardware.
Ran Malwarebytes and PC cleaner with no luck. Any suggestions would be appreciated           

I have run a memory and hard drive scan with no luck. Issue still persists

==================================================
Dump File : 092912-52385-01.dmp
Crash Time : 9/29/2012 11:14:03 AM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x8810ed40
Parameter 3 : 0x8810eeac
Parameter 4 : 0x82c68df0
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dee9c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dee9c
Stack Address 1 : ntkrnlpa.exe+2de2ad
Stack Address 2 : ntkrnlpa.exe+25be2c
Stack Address 3 : ntkrnlpa.exe+25bd6f
Computer Name :
Full Path : C:\Windows\Minidump\092912-52385-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 140,904
==================================================

==================================================
Dump File : 092912-53477-01.dmp
Crash Time : 9/29/2012 10:19:05 AM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x87fded40
Parameter 3 : 0x87fdeeac
Parameter 4 : 0x82c50df0
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dee9c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dee9c
Stack Address 1 : ntkrnlpa.exe+2de2ad
Stack Address 2 : ntkrnlpa.exe+25be2c
Stack Address 3 : ntkrnlpa.exe+25bd6f
Computer Name :
Full Path : C:\Windows\Minidump\092912-53477-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 140,904
==================================================           

Original title: Hi new to the forum and not a computer person. Getting Blue Screen error in normal mode. Able to run in Safe with networking mode.

 

Question Info


Last updated February 15, 2019 Views 5,170 Applies to:
Answer
Answer
Please scan the Windows.old folder with an updated antivirus immediately - it's possible that some virus' were backed up also.

 Did you wipe the hard drive before reinstalling Windows?  I ask because some malware will hide in the partition table - so a simple format won't get it.

You can use this free program to wipe the hard drive:  http://www.killdisk.com/
Please be aware that this will wipe everything off the hard drive - to include any data (such as the Windows.old) and any recovery partitions (so you will have to reinstall Windows using Recovery Disks).  If you do not have recovery disks - DON'T DO THIS!!!

As an alternative, run several of the free online scans at this link:  http://www.carrona.org/malware.html  Also be sure to run a rootkit remover such as Kaspersky's TDSS Killer - free from here:  http://support.kaspersky.com/faq/?qid=208283363
- John
My website: http://www.carrona.org/

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