Gettng Blue Screen stop errors: 0x000000E1 (0x83826535, , 0x85fc3818, 0x85FC3818)

i have no idea on how to fix this error, i've been getting these more often lately. So often that whenever i log it shows these BSOD and WORKER_THREAD_RETURNED_AT_BAD_IRQL, the Laptop is a compaq with productId: WL707LA#AC4 with only 2gb of RAM. I added the product if you needed the tech specs of the laptop.  Also i havent installed new components or drivers nor new software. Can anybody please help?


The driver that appears to be the problem is the mfewfpk.sys:

 kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Arg1: 83833535, address of worker routine (do ln on this to find guilty driver)
Arg2: 00000002, IRQL returned at (should have been 0, but isn't).
Arg3: 862d7198, workitem parameter
Arg4: 862d7198, workitem address


kd> dps  862d7198
862d7198  00000000
862d719c  890ef008
862d71a0  83833535 nt!IopProcessWorkItem
862d71a4  862d7198
862d71a8  8adaacc0Unable to load image \SystemRoot\system32\drivers\mfewfpk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfewfpk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfewfpk.sys


The mfewfpk.sys is a McAfee firewall driver and the problem you are experiencing is similar to that reported in the following thread:

As in that thread there also appears to be Microsoft Security Essentials installed on your system so I would suggest to uninstall McAfee and Microsoft Security Essentials and then install a fresh copy of either Microsoft Security Essentials or McAfee but not both.

Also since McAfee and/or Microsoft Security Essentials may not have been working properly consider running a scan with the following two applications just to see if they pick anything up:


Malwarebytes Antimalware (free version) - do a "Quick Scan":





1 person found this reply helpful


Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated July 23, 2019 Views 12,620 Applies to: