DRIVER POWER STATUS FAILURE - BLUE SCREEN ERROR

Hi,

I wonder if I could have some help troubleshooting a Blue Screen DRIVER_POWER_STATE_FAILURE message. I have tried to do this myself, but have been unsuccessful.

I have uploaded the  minidump files here:

http://1drv.ms/1hyaOl1

CAN YOU PLEASE HELP ME TO RESOLVE THIS ISSUE?

THANKS IN ADVANCE

 

Question Info


Last updated September 2, 2018 Views 542 Applies to:
Answer

Balaji,

Thanks for the information. Uninstall the printer driver and see if you can go without any crashes. If so, the printer driver (as with many printer drivers) is outdated and needs to be updated via HP's website, or perhaps contacting them if you already have the latest version.

Regards,

Patrick

Debugger/Reverse Engineer.

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