So, due to a drastic system crash a couple months ago, a lot of my files are locked from my use thanks to those wonderful ACLs. Now, I know I should be able to reset these in safe mode, allowing me to once again play my music and movies once again (yay!). The catch is, booting into safe mode hangs on classpnp.sys for several minutes before subtly rebooting. I can't find any info about what could be wrong, and I can boot normally, so I thought "hey, I've actually paid for this version of Windows, so maybe I'll use Microsoft support for this". No such luck. When I get to the "Enter your product I.D" page, it simply will not continue. I've tried on my Mac in Safari, Chrome and Mozilla, and on this Windows box I've tried IE, Mozilla and Chrome. All the same result. And they're all up to date, so I presume its a error on their end and am giving up on getting my money's worth of support.
Anyways, moving on. Anyone got any idea as to what may cause classpnp.sys to hang in safe mode? Sorry if this is a little ranty, but I'm really frustrated after trying all day to do this one thing...
Windows 7 Ultimate 64-Bit
2.9ghz duel core, 4GB DDR2 800 mhz RAM
Kaspersky Pure, up to date as of this afternoon
Any more details needed, just ask