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BSOD Occurred. Computer cannot wake or boot up properly after sleeping.

Spencer00 asked on

Hi,

my desktop (that I built) recently got a clean install of Windows 7. Everything works fine expect when I try to put it to sleep.

It either

1) Shuts down incorrectly and upon waking up, it says Windows did not shut down properly.

2) Tries to wake up and you can see the "Resuming Windows" but then soon after a text cursor appears and hangs for a long time

    2.a) This reason causes me to have a restart and delete the restoration data.

I recently saw that some BSODs occur when the computer is trying to sleep. Can anyone point me to a fix so I can resolve this issue? Here is the info.

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 1033

Additional information about the problem:
  BCCode: 1000007e
  BCP1: FFFFFFFFC0000005
  BCP2: FFFFF8800F1A9A37
  BCP3: FFFFF8800BE7B298
  BCP4: FFFFF8800BE7AAF0
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 256_1

Files that help describe the problem:
  C:\Windows\Minidump\040614-18829-01.dmp
  C:\Users\Spencer\AppData\Local\Temp\WER-34850-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

**The dump file is located here: https://www.dropbox.com/s/1e7bytsd9kzt2x5/040614-18829-01.dmp  **

My computer specifications: 

PROCESSOR: Intel i7 950 3.06 GHz

HARDDRIVE: Western Digital WD10EZEX 1TB 7200 RPM 64MB Cache S - OEM

MOTHERBOARD: GIGABYTE GA-X58A-UD3R

PSU: http://www.newegg.com/Product/Product.aspx?Item=N82E16817371015

MEMORY Cards: MEM 4Gx2|GSKILL F3-10666CL9D-8GBRL

DVD BURNER: ASUS | DRW-24B1ST/BLK/B/AS%

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Patrick Barker replied on

Thanks for the update.

Either that or a bad motherboard, yes. There are no diagnostics for motherboards, and the only way to rule that out would be to test the GPU in another motherboard and see if the issues persist.

Regards,

Patrick

Debugger/Reverse Engineer.
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