BSOD ntoskrnl.exe (nt+0x75BC0)

https://onedrive.live.com/redir?resid=F31100BEC2D0C1B2%21407

this is my mini dump file.

Answer
Answer

Hi,

The attached DMP file is of the IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a) bug check.

This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.

Bitdefender is known to cause this bug check (0x4A), so please remove and replace BitDefender with Microsoft Security Essentials for temporary troubleshooting purposes as it's very likely causing conflicts:

BitDefender removal - http://www.bitdefender.com/support/how-to-uninstall-bitdefender-333.html

MSE -  http://windows.microsoft.com/en-us/windows/security-essentials-download

Regards,

Patrick

Debugger/Reverse Engineer.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated December 25, 2017 Views 104 Applies to: