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Blue screen

Trevor St. asked on
After my computer has been on for around 12+ hours and I go to turn it off I have like a 50% chance of getting this blue screen.

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033

Additional information about the problem:
  BCCode: 50
  BCP1: FFFFFA880A7BA018
  BCP2: 0000000000000001
  BCP3: FFFFF8800A09F756
  BCP4: 0000000000000005
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 768_1

Files that help describe the problem:
  C:\Windows\Minidump\091113-17125-01.dmp
  C:\Users\Trevor\AppData\Local\Temp\WER-104265-0.sysdata.xml

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If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt



My dxdiag and Minidump from the blue screen are here http://www.mediafire.com/?kcrsb91mgra51uz

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Patrick Barker replied on

Hi,

The latest attached DMP file is of the DRIVER_VERIFIER_DETECTED_VIOLATION (c4) bugcheck. The driver it has detected in violation is FNETURPX.sys which is the FNet Turbo HDD USB Driver - Also part of AsRock XFastUSB package.

1. Uninstall this software and any other AsRock software you may have installed ASAP.

2. After after removing all of the AsRock software you're still having trouble, I am seeing some avast! remnants, so please do the following:

a) Run the removal tool again as I advised earlier, and restart after it's done.

b) After the restart, navigate to C:\Windows\System32\Drivers and see if aswRvrt.sys and aswVmm.sys are still there. If they are, change BOTH from .sys to .old. This will stop the drivers from loading, and since we aren't using avast! anymore it will do no harm.

Regards,

Patrick


Debugger/Reverse Engineer.
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