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vmdr12 asked on
Hi!I recently decided to format my computer. It's not the first time that I did it and I never had a problem. I did it with the use of recovery disk it has. It's default operating system was Vista, but I was given win7 to install. I did all the updates and the computer seems to work fine. However if I decide to put it in hibernation, when I log in again I get the blue screen. I think I managed to upload the file to skydrive. Any help would be appreciated. 
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Patrick Barker replied on

Hi,

The attached DMP file is of the IRQL_NOT_LESS_OR_EQUAL (a) bug check.

This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

This bug check is issued if paged memory (or invalid memory) is accessed when the IRQL is too high. The error that generates this bug check usually occurs after the installation of a faulty device driver, system service, or BIOS.

0: kd> kv
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`09c5aec8 fffff800`02e8d169 : 00000000`0000000a fffff800`031676a4 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff880`09c5aed0 fffff800`02e8bde0 : fffff6fc`00018968 fffff800`02eaac8f 00001f80`0010000f 00000000`0000000e : nt!KiBugCheckDispatch+0x69
fffff880`09c5b010 fffff800`031676a4 : fffff800`02e6086c 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260 (TrapFrame @ fffff880`09c5b010)
fffff880`09c5b1a8 fffff800`02e6086c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!RtlAnsiCharToUnicodeChar
fffff880`09c5b1b0 fffff880`08031dcf : 00000000`00000061 00000000`00000000 7ff00000`00000000 fffff880`03bd6010 : nt!toupper+0x1c
fffff880`09c5b200 00000000`00000061 : 00000000`00000000 7ff00000`00000000 fffff880`03bd6010 fffffa80`0003f030 : e4usbawx64+0x3dcf
fffff880`09c5b208 00000000`00000000 : 7ff00000`00000000 fffff880`03bd6010 fffffa80`0003f030 00000000`00000002 : 0x61

-- FAILURE_BUCKET_ID:  X64_0xA_VRF_CODE_AV_BAD_IP_e4usbawx64+3dcf

^^ e4usbawx64.sys = ADSL USB Driver is a driver file from company Analog Devices Inc.

---------------------

1. Remove and replace avast! with Microsoft Security Essentials for temporary troubleshooting purposes as it's very likely causing NETBIOS conflicts:

avast! removal - http://www.avast.com/uninstall-utility

MSE -  http://windows.microsoft.com/en-us/windows/security-essentials-download

2. In general, the ADSL USB device driver is very old (2007). A lot of these older USB-based modem/network drivers have very old device drivers, and they don't cooperate with the OS very well at all. If you crash after #1, you're going to have to purchase a newer USB-based network adapter.

Regards,

Patrick

Debugger/Reverse Engineer.
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