i purchased a lenovo with windows 7 starter it has the one key recovery option but i cannot use it i get a error message that states the program cannot restore the system this is supposed to be a secured partition in the harddrive installed by lenovo
and with win 7 added but i cant even get the pc to boot up when i boot up i get a black error screen that says WINDOWS FAILED TO STthis is a netbook without cd-roms and the harddrive is where the win 7 is installed i did backups internally never to a disc
i just purchased this computer in feb 2010 its only may not even 3 months of use and its of NO use if the windows wont boot up so obviously since it wont boot i cant download anything from microsoft or the lenovo site what can i do to get that computer working
i called lenovo its not covered in the warranty cause its software from MICROSOFT software.
The manufacture must provide a "working and viable" method to restore Windows, this is part of their agreement with Microsoft. Lenovo is responsible for at least restoring Windows 7 to your laptop in a fully functional condition. Call them back and ask to
speak to a supervisor.