Question

Q: computer only starts up in safe mode after runnibg scan disk?

I was running scan disk to attempt to speed up my son's computer. I also got rid of some files that he had on it. The files were for his old apple ipod and he doesn't use it anymore. So I figured it couldn't hurt anything.  The file were "safari", "bonjour", and some other apple files. I also removed a program for my old samsung camera. I tried to do a system restore from before I removed these programs/drivers. But that didn't work even though it said the restore was successful.  I am at a lose of what to do and school is just starting. I hope he don't need it soon... Can anyone help ?? thank you for you time and any help you may be able to give.  Jeff

Answer

A:

Hi,

Are there any error messages?

What happens if you let it try to boot to Windows?

----------------------

You can try some of these in Safe Mode - repeatedly tap F8 as you boot.

If you do not have a Windows 7 disk you can borrow a friends as they are not copy
protected. Your System maker will also sell the physical DVD cheap since you already
own Windows. Also you can make a repair disk on another computer.

Try Startup Repair - (If at ANY point you gain some but not full access to Windows come
back and try Startup Repair again.)

How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7

Try StartUp Repair from Recovery Options or Windows 7 disk.

How to Run a Startup Repair in Windows 7
http://www.sevenforums.com/tutorials/681-startup-repair.html

Also from the COMMAND PROMPT of Recovery Console (if possible) or a Windows 7 disk

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Then run checkdisk (chkdsk).

How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html

Retry Startup Repair after Chkdsk.

If needed after those you can try System Restore from Safe Mode or the Recovery or Windows 7
disk.

How to Do a System Restore in Windows 7
http://www.sevenforums.com/tutorials/700-system-restore.html

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If you need to make repair disks - these help repair Windows not re-install.

How to Create a Windows 7 System Repair Disc
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

======================================

If needed :

What to do if Windows won't start correctly
http://windows.microsoft.com/en-us/windows-vista/What-to-do-if-Windows-wont-start-correctly

How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7

How to Do a Repair Install to Fix Windows 7
http://www.sevenforums.com/tutorials/3413-repair-install.html

Hope this helps.


Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Views: 803 Last updated: March 20, 2018 Applies to: