Unable to complete System Restore

every time i try system restor to earlier day i cant becouse  i have  antiviruse programs running i turned norton off i still cant i was going to restore becouse i have all my files opining under one program like every thing is trying to open under i tunes i can go to open a file under a certain program but then my whole computer changes to that  program i have 10000 little i tunes icons on my computer now


original thread: i cant restor becouse it says i have anti virus programs runing i turned off norton and i cant find eny more it still wont let me restor to eairler day

Question Info

Last updated December 20, 2017 Views 765 Applies to:

Hi sumiejenkins,

Try the troubleshooting steps in this thread.  The steps apply to Windows 7 also.

Microsoft Answers Support Engineer
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