I have a new laptop with Win7-HP.
This was my stupidity, but since I had 1 license remaining, I tried to install Bit Defender 2009 on the machine. (Learned later that there is no compatibility with 2009). The machine slowed to a crawl, and then I had to force shutdowns (maybe three times) before I got smart and used msconfig to disable BD at start which allow me to uninstall BD.
The machine runs fine now, but I get Trend Micro notifications saying because of the forced shut downs, the Trend updates are not taking.
Would appreciate any help. Does Windows have any built-in diagnostic capabilities other than defrag (which I ran) to help with this??