Question

Q: System Restore failed to extract the file (C:\) from the restore point. An unspecified error occurred during System Restore. (0x8000ffff)

Original Title- System Restore Error (0x8000ffff)

I’m trying to do a System restore in Win 7 32 bit. 

I keep getting the following from all the restore points I try.

"System Restore did not complete successfully. Your computer’s system files and settings were no changed.

 

Details:

 

System Restore failed to extract the file (C:\) from the restore point. An unspecified error occurred during System Restore. (0x8000ffff)

 

You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method. For more information, see What is Recovery?"

Answer

A:

Hi,

Could you please answer these below questions?

a) Do you have any security program or antivirus installed on your computer?
b) Does the same error message occur when using other restore points?

Here you need to try performing the system restore in safemode.


Refer the below link for more details on starting your computer in safe mode:

Start your computer in safe mode
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

To perform a system restore.

To do that follow the instructions below:

1) Click Start, type system restore in the Start Search box, and then click System Restore in the Programs list.If you are prompted for an administrator password or confirmation, type your password or click Continue.
2) In the System Restore dialog box, click Choose a different restore point, and then click Next.
3) In the list of restore points, click a restore point that was created before you began to experience the issue, and then click Next.
4) Click Finish.

For more information refer this below link.

System Restore: frequently asked questions

http://windows.microsoft.com/en-US/windows7/System-Restore-frequently-asked-questions

Please note: The system restore done from safe mode cannot be reverted back.

Thanks and Regards:
I. Suuresh Kumar- Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you think.

Did this solve your problem?

Sorry this didn't help.

31 people were helped by this reply



 
Question Info

Views: 114,964 Last updated: July 9, 2018 Applies to: