My Windows is suddenly saying its not genuine?! help please!

Hey everybody!

I bought my computer with my genuine Windows on it when i was going into univeristy...8 years ago. I have never had a problem with it, minus one time the motherboard had an error and i had to take it to get fixed. Then today randomly i got a message telling me my windows 7 ultimate isnt genuine? I have had this computer for years and year and ive honestly lost all the paper work and such.....but i remember where i bought it ? would that help :(

thanks for reading or replying !

-mana

 

Question Info


Last updated May 19, 2018 Views 77 Applies to:
Answer
Answer

An Acer OEM copy of Windows 7 Ultimate has been installed on a HP computer. An Acer OEM copy of Windows 7 is restricted by the Microsoft Licence to installation on an Acer computer. The installation is counterfeit.

You should purchase a new copy of Windows or revert to the copy of Windows installed when the computer was purchased new.

 
Gerry
Stourport-on-Severn, Worcestershire, England
Enquire Plan Execute

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The license on your computer (ending -9YTQR) is the one issued to Asus for their branded systems (not self build motherboards).

The BIOS predates the release of Windows 7

There is no listing for the system manufacturer so is a clone built PC

The BIOS does not have the SLIC table entry to support OEM SLP licenses.

You will need to buy a new copy of Windows.

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