Cannot change rip settings on Windows Media Player 12

Hi and HELP!!!

I am not able to change any of the rip configurations in my Windows Media Player.  The file location is totally blank and I cannot change not do anything. 


It used to work before, but suddenly, it just cannot rip any more CDs because there is no location for the files to go...  I have tried everything: Turning off and on WMP and restarting the computer.  Troubleshooting, and nothing works... 


HELP!  :(



·         Have you made any changes to the computer prior to the issue?

·         Do you have any non Microsoft media player installed on your computer?

Method 1: I would suggest you run the Windows Media player settings troubleshooter if you have not tried and check if it helps:

Method 2: You can also try rebuilding the Windows Media Player database and check if it fixes the issue:

a)      Exit Windows Media Player.

b)      Click Start, click Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.

c)       Select all the files in the folder, and then click Delete on the File menu.

d)      Note: You do not have to delete the folders that are in this folder.

e)      Restart Windows Media Player.


Note: Windows Media Player automatically rebuilds the database.


If the above does not fix your issue then clear the Windows Media Player database cache files. To do this, follow these steps:

a)   Exit Windows Media Player.

b)   Click Start, click Run, type %LOCALAPPDATA%\Microsoft, and then click OK.

c)    Select the Media Player folder, and then click Delete on the File menu.

d)   Restart Windows Media Player.


Method 3: If above methods do not resolve the issue then I would suggest you create a new user account and check from it if issue persists:


If issue does not persist from the new user account then you can fix the corrupted profile by following the link below:


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Question Info

Last updated March 15, 2018 Views 637 Applies to: