Audio Device Driver Required - Windows 7 64-Bit - Asus P5VD2-MX Motherboard - CPU: Socket 775 - Audio device "Unknown"

Ok, as the title says, i need the correct Windows7 64-Bit driver (FYI... Asus DO NOT have any Win7 Drivers for my board eccept for Bios Flashers)

 

Previouse: New computer (To me its new, it was my brothers) Worked fine for him but came with all drivers pre-installed (He also used Win7 64-Bit)

 

I formatted the drive and re-installed win7 64-Bit. It showed the device as working including in the device manager, however, no matter what i did i got no sound. I tried to find drivers online and found one saying it was the win7 64-bit driver, it installed fine but had to reboot to finish the install, o nreboot it gave an error as i logged back in (Cant remember what it was now) and now there is no device showing up at all anywhere not even in Device Manager and not even showing "Unknown Device"

 

I have been to Asus website and tried the Win vista 64-Bit Audio driver for my motherboard and it says it is not compatible.

 

Note: I have been through the entire FAQ on the Asus website and they have no useful information what so ever, as with the forums.

Note: Have also checked in Playback Devies panel and shown Disabled Hardware... still nothing

I have tried using SIS software "Sandra-Lite" and it cannot detect any audio devices

 

If this is a bios version problem and i have to flash it, please let me know and if possible provide a link to the correct flasher... ive not flashed a bios since 1998... Dont want to screw it up XD

Any help would be much appreciated

 

Thanks in advance

 

 

Jess

 

Question Info


Last updated October 7, 2018 Views 20,175 Applies to:
Answer

Hi Jess,

As a first step, try to find the drivers through Windows Update.

Step 1: Try performing Windows Update to check for the availability of the drivers.

Update a driver for hardware that isn't working properly
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

Update drivers: recommended links
http://windows.microsoft.com/en-US/windows7/Update-drivers-recommended-links

Step 2: Also refer the following link and download the drivers for Windows Vista and install the same in compatibility mode.

http://support.asus.com/download/download.aspx?SLanguage=en-us

Choose the Operating system as Vista 64-bit and expand Audio(2) category and download both the files.

As you have already downloaded the drivers for Windows Vista, save the installation file and install it in compatibility mode.

Follow these steps to install the Drivers in Compatibility mode: 

1. Locate the executable file(.exe file) for the driver installation program.

2. Right-click the file, and then click Properties.

3. In the PackageName Properties dialog box, click the Compatibility tab.

4. Click to select the Run this program in compatibility mode for check box, click Windows Vista in the Run this program in compatibility mode for list, and then click OK.

5. Double-click the executable file to start the installation program.

For more information on this visit the following link:

What is program compatibility?

http://windows.microsoft.com/en-US/windows7/What-is-program-compatibility

Make older programs run in this version of Windows

http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows

 

Regards,
Divya R – Microsoft Support.

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