cant download media license

my computer that i bring to school is a notebook and has no CD drive. o have an older windows computer that i rip CDs from. My problem is that the other computer protects my music from being used on other computers. i cant make it not do that. My issue is that when it brings me to the download a license page i cant download it. it says something about me not having the right plug-ins. i have NO idea were to find said plug-in and what it is. is there another way around the license? and if not were to i get the plug-in?

Question Info

Last updated March 15, 2018 Views 376 Applies to:

Hey KigerQueen,


What is the plug-in that you’re talking about?


Seems like you have enabled "Protect content" while ripping the CDs.


Ideally, you will be directed to Personal License Migration Service when you try to play the protected content on another computer for the first time. This site will walk you through a quick process to save the licenses for your digital music library on that computer.


Complete information about the personal license is available here: Windows Media Personal License


Please mention the exact plug-in it’s referring to so that we can provide further assistance.



Shinmila H - Microsoft Support

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