Step 1:Try running the troubleshooter for the sound.
-Click on start.
-In the search bar, type troubleshooter.
-Select troubleshooter for sound in the list and click on next.
You can also update drivers manually and check.
Steps to update drivers manually from the Device manager.
1.Open Device Manager by clicking the
Start button, clicking Control Panel, clicking
System and Security, and then, under System, clicking
Device Manager. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2.In the list of hardware categories, find the device that you want to update, and then double-click
the device name.
3.Click the Driver tab, click Update Driver, and then follow the instructions. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
For further information, visit the below mentioned link: