Unable to login to Windows 7, error "system plugin at 0x00874324 got critical error"

windows 7 ultimate has lock my user and need activated code, bellow it's problem

system plugin at adress 0x0087432 got critical error, please follow these steps to diactivate it

1. call one of the following numbers
for landline phones
00263778289408
002392216542
00261221000183
0037190100546
0025270701161
0088213090413

2. wait for the answer and write down your identification key
3.enter the identification key received by phone, click next to continue
*original title - i can't login my windows 7 because this massage "system plugin at 0x00874324 got critical error" please help me to solve this problem, thankyou before*

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it is a ransom trojan virus. i have the same problem. there are a couple of sites that tell you what to do but i can't fix it yet. in any case don't call any of these numbers!! if the identification key it asks you has 7 digits try this: 1351236

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Try this . See if it runs in safe mode / networking. How many letters / numbers is the activation code? Do you know which trojan it is?

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Hi, I also have the same issue. It is not working on safemode also. It is asking for a 5 digit number.

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the identification required is like this

[       ]-[       ]-[      ]-[       ]-[       ]

i think this key like the windows lisence key, it's more than 7 digits of code 
i think about 4 digits x 5 colloms = 20 digits identification key
is my windows 7 ultimate expired?
and need to make a new registration, i'm so confuse about this
i have bought this notebook with this o.s. one mounth ago and now i can use it anymore

do you have any sugestion 

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on booting startup no problem but when log on to windows that message show

windows tell me that user locked and need an identification key to deactivated windows

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do you means 5 digits are 5 colloms
like this

[     ]-[     ]-[     ]-[     ]-[      ] next

on my problem, windows need a identification key to deactivate user lock
i must put that key on the 5 colloms like on the up  

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it doesn't go on any other mode. the trojan name is Trojan.Generic.KDV.153863.the code has 5 digits or 7 digits. i don't know why this happens yet. maybe the 5-digit trojan has another name. the name i gave is for sure for the 7-digit and you can find more info here. i have also tried this ehich is for the 5-digit trojan but it didn't work. now i have created a boot cd with ubuntu 10.10 because it is an other operating system and probably the trojan wont work in it. this would help me take my files from the pc so i can do format. however the boot cd stop working at some time and since then i cant boot from it again. i managed though to copy some of my files. now i'm in a dead end because and dont know if i have taken all the files from the hard disk in order to start the format. probably the trojan started working in the ubutu cd as well as in the windows os. i'm thinking of making another boot cd with an older version of ubuntu in order to buy some time and check my files. format is going to happen for sure. no other way i can think to fix the problem. this trojan came up on pcs yesterday as far i can see from the articles on the net. my suggestio dont download anythink these days as soon as there is a better solution!

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It is asking for 5 digits/characters only. I am able to lock my PC as it is asking for code. But I cannot got to task manager.

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in order to get the task manager you press alt+cntrl+dell for a bit more than 10 secs. then you wait for a while and the windw opens. if it doesnt you press sgain longer.

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about ubuntu: after all i found out that i had to change to another language when i started the os and it didnt stuck at all.

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Last updated September 9, 2019 Views 5,460 Applies to: