The Windows Firewall service terminated with service-specific error Access is denied..

recently installed Windows 7 64-bit on my laptop after I got a new SSD drive.  At some point, my firewall stopped working and won't start.

 

  • Windows Firewall set to Automatic startup
  • I do not have another firewall installed
  • I'm using Symantec Antivirus 10.2.0.298
  • I've looked on the internet and haven't been successful and finding issue.
When I start via services, I get the following errors:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
  <EventID Qualifiers="16384">7036</EventID>
  <Version>0</Version>
  <Level>4</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8080000000000000</Keywords>
  <TimeCreated SystemTime="2009-11-13T00:30:03.803528400Z" />
  <EventRecordID>9363</EventRecordID>
  <Correlation />
  <Execution ProcessID="552" ThreadID="4356" />
  <Channel>System</Channel>
  <Computer>RTR</Computer>
  <Security />
  </System>
- <EventData>
  <Data Name="param1">Windows Firewall</Data>
  <Data Name="param2">stopped</Data>
  <Binary>4D00700073005300760063002F0031000000</Binary>
  </EventData>
  </Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
  <EventID Qualifiers="49152">7024</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8080000000000000</Keywords>
  <TimeCreated SystemTime="2009-11-13T00:30:03.803528400Z" />
  <EventRecordID>9364</EventRecordID>
  <Correlation />
  <Execution ProcessID="552" ThreadID="4356" />
  <Channel>System</Channel>
  <Computer>RTR</Computer>
  <Security />
  </System>
- <EventData>
  <Data Name="param1">Windows Firewall</Data>
  <Data Name="param2">%%5</Data>
  </EventData>
  </Event>

 

thanks in advance for any help.

 

Question Info


Last updated April 26, 2019 Views 57,727 Applies to:
Answer
Answer
Problem

When you attempt to start the Windows 7 firewall service you receive the following error

Windows could not start the Windows Firewall on Local Computer. For more information, review the system event log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 5.

If you look in the System Event Log, you will see event 7024 from the Service Control Manager

The Windows Firewall service terminated with service-specific error Access is denied..

Cause

This may be caused because the “NT Service\MpsSvc” account does not have adequate permissions on the following registry key

HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess

Solution
  1. In Registry Editor, browse to the key HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess
  2. Right click SharedAccess, and click Permissions.
  3. Click Add.
  4. In the “Enter the object names to select” field, type “NT SERVICE\mpssvc”. Then click Check Names. The name should change to MpsSvc
  5. Click OK.
  6. Select Full Control in the Allow column.
  7. Click OK.
Applies To

Windows 7 (all versions) / Windows Vista (all versions)

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yes, I'm an admin.  as far as changes, yes, I have made many as I just installed the OS.

I reinstalled my OS and its working again, tired of trying to troubleshoot this problem.

thanks for helping.

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