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Is PCCARE Support a scam?

original title : *** Email address is removed for privacy ***

I see there are other people thats been scamed by these people from PCCARE I to was taken for $199.99 for 2 comptures they told me it would take 60 to 90 mins would you belive I was on my comp for almost 6 hours and it still runs the same in fact the next day I had to resore them to even make them work

this morning starteing at about 8am I called 1-888-291-2869 and told them they had screwed up my comps and wanted my money back we will have to call you back its now been 5 hours with no kind of reply if anyone knows how I could get some or all my money back please send me all the info to *** Email address is removed for privacy ***  Thanks for any help I could get

thanks

John

Answer
Answer
Hi,

Probably was a scam. Posting a link to their website in a message here would probably
help others.

Be sure to contact your Bank or Credit Card Company.

888-291-2869 could be a 3rd party catch-all type line - check it in Google or Bing - which
is then forwarded to the actual "company" which is likely in a different country.

========================

Avoid tech support phone scams
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

In USA you can contact FBI, State Attorney General, local law enforcement and consumer
watch groups. Arm yourself with knowledge.

The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspx

No, Microsoft would not call you unsolicited. Nor would they know if any errors existed on your
computer. So those are frauds or scams, to get your money or worse to steal your identity.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams
http://support.microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Consumer Support Center
https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right.


Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Last updated April 22, 2025 Views 1,355 Applies to: