Question

Q: I have an issue with the Kaspersky security system.

I have Windows 7 desk top and have been using Kaspersky PURE 3.0 for the past 4 years.  Last week it got corrupted.  I am having a HUGE problem with the company whom, for some reason, do not want to give me any assistance in helping to solve my problem.  I have uninstalled the program and attempted to download the programme from the Kaspersky site, this is the error message I get each time (have tried about 4 times!) - Failed to install the application. Internal error 2771.  Password Management Feature.  I have checked my computer for viruses with a Malware programme and downloaded a temporary security system and the computer is working fine.  I have paid for this programme to Kaspersky and it is not due to run out until December but I cannot get anyone to contact me?  Could somebody please advise me and tell me what this error message means.  Thank you.

Answer

A:

Internal error 2771.

Seems this error is a typical one for kaspersky

http://bit.ly/1nQ1Wpy

Suggest you to seek assistance from http://forum.kaspersky.com/ and http://support.kaspersky.com/

H.A.V. Aravinda

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Question Info

Views: 785 Last updated: April 19, 2018 Applies to: