how to fix corrupt admin user profile in Windows 7

I only have one user profile with admin priviledges.    I can not login to it, I get the "user profile cannot be opened..." msg.   I can boot into all Safe Modes.   After reading some online support messages, I booted in safe mode and logged into "admin" profile and it says "loading default profile" and then logs me in.    I then attempt to go to User Accounts and "Add a new User" to add a new user with Admin priviledges, but this option is Not Shown to me.  If I try to click on "manage user accounts" it does nothing.   It shows a microsoft "shield" on left side of this option.    I  know I can access my documents in safe mode still, but need to create a new user to move them to.  HELP! 

 

thanks.

 

 

 

Question Info


Last updated December 6, 2018 Views 70,830 Applies to:
Answer
Woohoo!   I downloaded the Microsoft Fix It program  as mentioned in Method #3 in  http://support.microsoft.com/kb/947215  and ran it!  It asked for my Admin login password which I had removed and so hit return and it ran quickly.  I then logged in my user account successfully!  

I had moved my original /user directory to a new name, so the new Login came up without any of old files there, but I can move them there now with Admin priviledges.

Thanks for the link and loved the "Let them fix it" option!



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