How do I change the parental controls after forgetting the password?

Original title : Help! I forgot our supervisor password and I need to change parental controls on our IE.

 

Help! I forgot our supervisor password for Internet Explorer and I need to change parental controls options. Is there a way to reset it or to change it or something???

Thanks!
Answer
Answer
Help! I forgot our supervisor password for Internet Explorer and I need to change parental controls options. Is there a way to reset it or to change it or something???
Thanks!
There are lots of options built into Windows to help you get out of this predicament:
  • Reboot the machine with your Windows Repair CD, then use System Restore to set Windows back by a few days (works only if you changed the password recently).
  • Log on under your spare admin account, then reset the password to your usual account (works only if you set up a spare admin account).
  • Log on as Administrator in Safe Mode, then reset the password to your usual account (the password is usually blank).
  • Insert your USB flash disk with the password keyfile (works only if you took the time to create such a keyfile).
  • Use the password hint (works only if you created a hint and if it is good enough to let you guess the password)
  • Check your paper records (works only if you jotted down the password somewhere)

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Hi Becky,

Thank you for posting your query in Microsoft Community. 

 

From your description, I see that you have forgotten your administrator password and you are unable to change parental controls settings.


Do you have another administrator account?


Let's refer to the suggestion from the following links:
 
What to do if you forget your Windows password

http://windows.microsoft.com/en-us/windows7/What-to-do-if-you-forget-your-Windows-password


Microsoft policy about lost or forgotten passwords

http://support.microsoft.com/kb/189126


For any Windows related issues please feel free to contact us and we will be glad to help.

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Last updated July 15, 2020 Views 1,328 Applies to: