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fwtsqmfile00.sqm in my temp folder- are these malicious?

uk mill asked on
I've noticed in the past couple of weeks my TEMP folder in Windows 7 has numerous fwtsqmfile*.sqm files in there. Are these legitimate or malicious? They seem to reappear after being deleted.
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John Rubdy replied on

Hi,

Method 1:

You can safely delete any file or folder in the temp folder. Some might be currently in use - if so then they will remain.

You can try deleting the files in safe mode and check if it helps.

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

 

Method 2:

It might be some third party application is causing this issue. Put the system in clean boot. Follow the steps mentioned in the article given below to configure the system in clean boot.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135     

Note: After you have finished installing, follow step 7 in the article to boot to normal startup.

 

Method 3:

Also try performing disk clean up and check if it helps

http://windows.microsoft.com/en-us/windows7/Delete-files-using-Disk-Cleanup

 

Also try running the online antivirus scan and check if you have any virus issue.

To run online scan for any virus threats

Click on: http://onecare.live.com/site/en-us/default.htm

Hope this helps,

John Rubdy
Forum Moderator | Microsoft Community
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Eclosion replied on
These are not malicious, they are SQM files created by the IP Helper (iphlpsvc) service.
The IP Helper Service helps Windows support the IPv6 network protocol.

Software Quality Metrics (SQM) files contain data on usage habits, error reporting, and performance for Microsoft branded software programs, which is compressed and sent to Microsoft using very little bandwidth. Microsoft uses the data these files provide to improve existing applications, fix bugs or upgrade features as necessary. SQM data is an essential element in upgrading customers' experiences. Your participation in this Customer Experience Improvement Program (CEIP) is optional, you agree to participate or not when installing Windows and/or when installing a particular application.  The data is fully anonymous - no Personally Identifiable Information (PII) is sent to Microsoft.       
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