Error- Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly. Unable to log-in to guest account

Original Title: Problem: Guest account does not work even after enabling due to profile issues.

After enabling the Guest account on this system, attempts to log in under this account fail with the "user profile cannot be loaded" message. Based on information I found online about this error, I checked HKLM\Software\Microsoft\Windows NT\CurrentVersion\ProfileList to see if a key existed for Guest (it doesn't). I also checked the Windows application log and found the following entries:

  • Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm to location C:\Users\Guest\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm. This error may be caused by network problems or insufficient security rights.

    DETAIL - Access is denied.
  • Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off
  • Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm to location C:\Users\TEMP\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm. This error may be caused by network problems or insufficient security rights.

    DETAIL - Access is denied.
  • Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly.

    DETAIL - Only part of a ReadProcessMemory or WriteProcessMemory request was completed.

The C:\Users\TEMP path does not exist, and the specified sqm file has no deny entries in its ACL, just full control for SYSTEM, LOCAL SERVICE, my admin account, and the Administrators group.

I am running Windows 7 Ultimate x64 edition.


Christopher S. Charabaruk
 

Question Info


Last updated December 9, 2018 Views 67,628 Applies to:
Answer

Well guys,

 

The easiest solution is read what the error says.

" cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm" 

 

I tried many suggestion, but remove the damn file and voila everything works again.

Beter first to remove windows live as well. I did that first and got the message something was wong with the installation.

 

Hope this was helpfull.

 

Paul Commandeur

 

System administrator

2 people were helped by this reply

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