Question

Q: Security Breech/total loss of permissions and access

Ok, so here is my problem...I have been trying to work this one out on my own for over a week now. I have a pretty good idea that my computer is being used through remote desktop. My admistrator rights have been trumped and I can't access important parts of my computer systems. I have tried a ton of the advanced prompts in attempts to regain rights over Group policy. I didn't make the disks for a recovery, I know, what your thinking....but I have only had this computer a couple of months. now after doing much reading about the mechanics of my computer i now realize my error. Bottom line is I need to know if there is anyway to get rid of the rif raf running my computer systems. I also have had a ton of stuff installed in my system that i don't recognize at all.(in the Device Manager) at times I have had my internet adapters disapear and after painstaking hours finally found a way to retrieve them. I am by no means an expert on computers but know enough to navigate it well, so if someone could help with instructions on how to clear all this ____ out. I know how they breached my system so once their out I know what I have to do to keep it that way but I just am struggling with getting this all fixed. I don't have a ton of money or a debit card to order the disks either. so any help or advice that i can get for free would be Greatly Apprieciated....So Please if anyone out there can help me out I would be forever thankful. I am at my wits end with this computer and am about to throw it out the window..not really but....i can't take too much more...it took me all night to figure out why i couldn't get online just so i could come here and get this typed out....I look forward to any suggestions...

                                                                                        Frustrated in wisconsin..............chris

Answer

A:

If you suspect that your machine has been hacked then your best bet is to do this:

1. Back up all your personal files (including your EMail files) to an external disk.
2. Make a note of each and every product key.
3. Restore the machine to factory condition.
4. Re-install your software
5. Restore your backed up data.
6. Install and maintain a good virus scanner. This one will do: Microsoft Security Essentials - http://www.microsoft.com/Security_Essentials/.
7. Never run your machine without an active firewall.
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Views: 582 Last updated: March 19, 2018 Applies to: