Unable to turn off “Restricted Mode is enabled by your network administrator” in YouTube, but I AM the administrator. Help!

Unable to turn off “Restricted Mode is enabled by your network administrator” in YouTube, but I AM the administrator. Help!

 

Hi all,

Here’s the nub of the problem: 

YouTube says: “Restricted Mode is enabled by your network administrator.” but I AM the administrator of my own home pc. I'm totally mystified as to how this got activated in the first place and I can't find a way of undoing it. How do I switch this off?!?

 

I’m using Windows 7 and Google Chrome on a home computer. Any chance anyone could help me (and the no doubt countless others out there plagued with the same problem) out?

 

I’ve already trawled YouTube and Chrome forums on this and have drawn a dud at every turn. No help there. The problem is not a Family Safety issue, as I don’t have a family account. So you are quite possibly my last hope of resolving this.

 

I’ve even tried the regedit route (i.e. switching the HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\ForceSafeSearch register key value to 0), but that, too, was a dead end because no such Google key or policy exists in the Policies folder on my pc.

 

I’m not a PC expert, so you may need to spell things out in fairly plain English for me.

 

Big, big thanks in advance for any assistance with this.

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Hi Goeth Roundfort,

There might be some add-ons that might have changed the settings on your Internet Explorer or something changed upon accessing other websites that requires the protected mode making it turn on. The Enhanced Protected Mode isolates untrusted or unfamiliar web content in a restricted environment which is known as the AppContainer.

As a workaround, you check this article's troubleshooting on the Workaround section for Enchanced Protected Mode add-on compatibility. Be advised thought that the steps indicated on this article for Windows 7 and up that has Internet Explorer 11 installed.

Please let us know if this resolves your concern.

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Hi Goeth Roundfort,

There might be some add-ons that might have changed the settings on your Internet Explorer or something changed upon accessing other websites that requires the protected mode making it turn on. The Enhanced Protected Mode isolates untrusted or unfamiliar web content in a restricted environment which is known as the AppContainer.

As a workaround, you check this article's troubleshooting on the Workaround section for Enchanced Protected Mode add-on compatibility. Be advised thought that the steps indicated on this article for Windows 7 and up that has Internet Explorer 11 installed.

Please let us know if this resolves your concern.

Hi and thank you for your reply  (I'd actually kind 'o lost hope anyone would touch this problem!)

I've checked the ad-ons in Chrome (one of the first very basic things I did) and there's nothing there that should be causing this problem. 

This is starting to look worryingly like a hijacking - as if someone else has taken over the admin rights to my PC. 

Am I the only person on the planet with this problem?:

Restricted Mode is enabled by your network administrator.” but I AM the administrator of my own home pc. 

Judging by the static silence from Msoft (you kindly excepted), I've gotta say it's starting to look that way...  

Thanks for the Workaround suggestion though. I'll give that a look and will sure to let you know if it works.

Yours hopefully and still mystified (!!) ;-{

(does ANYONE AT ALL out there have a proper fix for this??)

GR 

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Goeth,

No, you're not crazy. I'm having the same issues. For me, they started today. In the morning I was able to watch a specific video, and a few hours later I started getting that message. I'm unable to watch several videos. I get the "This video is restricted. Try signing in with a Google Apps account." And then when I try to remove the restricted mode, I am able to do so in one of my computers, but not on my phone. I do have a filtering system installed in all my devices, but this was not happening prior to today and I've had that software installed. So it's not that. I am mystified as well. I don't know what is going on and I also don't have the ForceSafeSearch thing. And Microsoft, as usual, is not being helpful. If you do find out what it is, please post again.

Commiserately,

Eliezer 

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Goeth,

No, you're not crazy. I'm having the same issues. For me, they started today. In the morning I was able to watch a specific video, and a few hours later I started getting that message. I'm unable to watch several videos. I get the "This video is restricted. Try signing in with a Google Apps account." And then when I try to remove the restricted mode, I am able to do so in one of my computers, but not on my phone. I do have a filtering system installed in all my devices, but this was not happening prior to today and I've had that software installed. So it's not that. I am mystified as well. I don't know what is going on and I also don't have the ForceSafeSearch thing. And Microsoft, as usual, is not being helpful. If you do find out what it is, please post again.

Commiserately,

Eliezer 

Thank you for breaking the utter radio silence on this - comforting to know I'm not the only soul plagued to heck with this. But I'm sorry to say, Eliezer, that no, I haven't had a peep of help from Microsoft on this highly aggravating problem.  I'm really just living with the massive inconvenience and hoping someone will eventually see my (now our) distress signal... 

...Is anyone out there onto this issue...? 

Yours most baffled, 

Goeth

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So this happened yesterday: the restricted mode was off on my phone and I was able to access the video I couldn't before. But later in the day it locked it again and turned it on. This only happens on my phone, not the computer. It happens on any account I have. I have no idea how to turn it off. My filtering software is not blocking it. I have not listed it as a site to block. No idea what's going on and I doubt anyone will answer or care, to be honest.

Here is a snapshot:

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Goerth Roundfort,

Yes, I'm also like u..

is there anyone who can help us? :'(

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So this happened yesterday: the restricted mode was off on my phone and I was able to access the video I couldn't before. But later in the day it locked it again and turned it on. This only happens on my phone, not the computer. It happens on any account I have. I have no idea how to turn it off. My filtering software is not blocking it. I have not listed it as a site to block. No idea what's going on and I doubt anyone will answer or care, to be honest.

Here is a snapshot:

Yeah, me too. This happened to me yesterday, only if i open youtube with youtube application on my android i can't read any comments. But if i open youtube from chrome, i can see the comment as well.

Idk whats going on. Any solution? 

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So this happened yesterday: the restricted mode was off on my phone and I was able to access the video I couldn't before. But later in the day it locked it again and turned it on. This only happens on my phone, not the computer. It happens on any account I have. I have no idea how to turn it off. My filtering software is not blocking it. I have not listed it as a site to block. No idea what's going on and I doubt anyone will answer or care, to be honest.

Here is a snapshot:

Yeah, me too. This happened to me yesterday, only if i open youtube with youtube application on my android i can't read any comments. But if i open youtube from chrome, i can see the comment as well.

Idk whats going on. Any solution? 

It happens to me too.

On my chrome browser, it looks like this (on and off option [radio button] is gone). Help me please!

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So, I had this issue with a Windows 10 laptop at my work.  I work for a school district so we do have Google Admin with restrictions on content for students, but not the staff.

The SYMPTOMS:  Certain Youtube content blocked.  Google user account would show 'Restricted mode off' in quick view (clicking on user icon), but when actually going into settings, 'Restricted mode on' would show and it was greyed out from being able to be changed.  Did not matter which Windows User Account was used, or which Google account was used.  Same Google user account on another Windows 10 PC would allow 'Restricted Mode' to be toggled in settings, so I know it had nothing to do with my Google Admin settings.  This was also across all browsers, so I know it was not strictly a Chrome issue.

The SOLUTION:  I looked at other solutions, like registry for Policies\Google with safe search, but that registry key was not present.  Wiping the cookies and cache across browsers didn't help.  Uninstall/reinstall of Chrome didn't help.  I dug in and found a registry key "\HKLM\SOFTWARE\Google\Chrome\NativeMessagingHosts\com.microsoft.browsercore" that pointed to "C:\Program Files\Windows Security\BrowserCore\manifest.json".  I could not modify or delete that key.  I also could not modify or delete the "manifest.json" file.  What I did do was copy the file from a WIndows 10 PC that YouTube worked on to a flash drive.  Then use a Windows 10 boot disc to enter into the Windows Recovery Environment and use the CMD interface to rename the existing file and copy the file from the thumb drive.  Reboot, and YouTube 'Restricted mode' was off in both the quick interface and the full settings interface.

PROBLEM SOLVED.

Take that Microsoft.

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I solved the issue.  Hopefully it works for you.

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Last updated February 28, 2021 Views 86,131 Applies to: