Windows refund department scam I think

okay well I just had a guy that talked Indian call me from Texas 213-907-8207 and want me to download www. supremo. He said he was from the windows refund department wanted me to go over to my computer and hold the ctrl.button and the letter R at the same time so the Run box would pop up. Wanted me to download this remote desktop control app and he said I paid $599.99 and he wanted to refund me I told him well I don't believe that you're from Windows give me your phone number so he gave me area code 315-636-5922 and I said well what can you show me to reassure me or convince me that you're from Windows refund department he said okay just click on the download I said no I'm not he said well then you won't get your money ....... I think it's a scam ,big time Am I right?
 

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Last updated April 19, 2019 Views 6,968 Applies to:
 The site Internet site was www.supremo.com

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Hi,

The site that you have mentioned is the website that Help people to REMOTELY ACCESS your device. Which means they wanted to take over the access to your PC Remotely. These days people are getting Fraudulent Calls asking to give them the Refund of the purchase that they made but this is a Complete Scam.

Anyone calls you asking you for the remote access you completely Avoid that. This is a Big Scam.

As, we have always mentioned any Legitimate Company would not give you call back in any circumstances UNLESS YOU HAVE REQUESTED FOR ONE.

So, just be alert and make sure you do not entertain these kinds of calls.

Thanks & Regards
Piyush Verma

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Hi,

The site that you have mentioned is the website that Help people to REMOTELY ACCESS your device. Which means they wanted to take over the access to your PC Remotely. These days people are getting Fraudulent Calls asking to give them the Refund of the purchase that they made but this is a Complete Scam.

Anyone calls you asking you for the remote access you completely Avoid that. This is a Big Scam.

As, we have always mentioned any Legitimate Company would not give you call back in any circumstances UNLESS YOU HAVE REQUESTED FOR ONE.

So, just be alert and make sure you do not entertain these kinds of calls.

Thanks & Regards
Piyush Verma

34 people were helped by this reply

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Hi,

It is a Scam.

Microsoft will never contact you with cold-calls, popups, etc.

This is the advice given to anyone who has any phone calls, etc. like this about Malware, License Expiry, etc.

And your machine does not send out messages to anyone saying that it has problems or is infected with Malware, etc.

We all have errors and warnings in our event viewer, which is another ploy they use to scare you

These so-called "Microsoft" Tech Companies either want to sell you worthless software, or gain Remote Access to your Computer to try and steal your Banking and Credit Card details and to also carry out an Identity Theft on you.

You are the only one who knows if you have given them Remote Access.

If you have given them Remote Access and if you do Internet Banking, contact your Bank, explain it to them and change Passwords.

If you use your Credit Card online, cancel it and get a new one issued to you.

And the only way that you willl know that you are free of them is to save your Data and do a clean install of your Operating System.

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

And Microsoft does not contact you, unless YOU have made prior arrangements with them to do so.

There is a section in the link I am supplying you about this at the end of it

Read this Microsoft Information:

"Avoid tech support phone scams"

https://www.microsoft.com/en-us/safety/online-privacy/avoid-phone-scams.aspx

Do not trust unsolicited calls. Do not provide any personal information.

Here are some of the organizations that cybercriminals claim to be from:

  • Windows Helpdesk

  • Windows Service Center

  • Microsoft Tech Support

  • Microsoft Support

  • Windows Technical Department Support Group

  • Microsoft Research and Development Team (Microsoft R & D Team)

Report phone scams

Cheers.

___________________________________________________

Bill Smithers - Microsoft MVP July 2013 - June 2019

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