original title:Windows 12 Media player issue
I run windows 7 and the media player often hangs up and freezes and says not responding! More often than not, it is very slow to open up when first trying to start it as well
Have you made any changes to the computer prior to the issue?
Method 1: Run the Window media player settings troubleshooter and check if that helps. Refer the following link to run the troubleshooter.
‘Open the Windows Media Player Settings troubleshooter’
Method 2: Restart the computer in clean boot and then try to run Windows Media player and check if the issue persists.
Follow the steps provide in the below article to perform clean boot.
Note: Make sure to restart the computer back to normal startup follow step 7 in the link.
Method 3: Try Uninstalling and Reinstalling the Windows Media Player.
Step A. Uninstalling the Windows Media Player:
a. Go to Start and in the search type "Turn Windows features On or Off".
b. Click on "Turn Windows features On or Off".
c. Browse to the Media Features and uncheck the mark in front of Windows Media Player.
d. Restart the computer.
Step B. Reinstalling the Windows Media Player:
c. Browse to the Media Features and place a check mark in front of Windows Media Player.
d. Restart the Computer.
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