Windows Media Player error code C00D11B1

Im having trouble with windows media player on Windows 7 Home. i can watch movies/tv shows but when i go so far in watching a series i get the following message on media player ( Windows Media Player C00D11B1 Error

I have tried uninstalling window media player and re-installing it but that does not fix the error i have tried ddfshow with no luck i have even tried downloading windows.7.codec.pack.v2.9.0. but that does not work.

Anyone know how i can get this problem fixed

 
Question Info

Last updated July 21, 2018 Views 8,060 Applies to:
Answer

Hi,

Do these to clear corruption and repair/replace damaged/missing system files.

Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Then run checkdisk (chkdsk).

How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html

------------------------------------------

After the above check this :

Windows Media Player C00D11B1
http://windows.microsoft.com/en-US/windows7/C00D11B1

You may need to reinstall your sound drivers :

--------------------------------------------------------------------

After the above : (References to Vista also apply to Windows 7.)

Control Panel - Device Manager - SOUNDS - look for HD Audio - Mine says RealTek High
Definition Audio (that is an example and yours may have an entirely different name/maker).

Write down description make and model - double click on it - drivers tab - write down version.
Now Click UPdate Drivers which may not do anything as MS is far behind certifying drivers.
Then RIGHT CLICK on it and UNINSTALL - REBOOT - this will rebuild the driver stack.

1st go to system maker's site and look for latest driver Download - SAVE - go to right click on
and RUN AS ADMIN (This is your fallback.) REBOOT after each driver installation.

NOTE : Sound drivers often rollback so check the version after installation and the
reboot to see if the version you installed is there, if not repeat the install - reboot
until it is. It can take several tries depending on how many rollbacks it does.


Then do same for Device Maker's site.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
is preferred to ensure the latest drivers from System maker and Device makers are found)
http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

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Error “the Audio Service Is Not Running” When Opening the Volume Mixer in Vista
http://www.winhelponline.com/blog/error-the-audio-service-is-not-running-when-opening-the-volume-mixer-in-vista/

Also Right Click Speaker near clock - Playback Devices - right click in the box area -
check Show disable and disconnected devices. Highlight speaker and on the lower
Right click Properties check settings for Device Usage enabled and so on. Also do
same for Configure on Lower Left of that box.

In Control Panel you can also look for an Audio Manager along with the Sound Settings.

Open the Playing Audio troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Playing-Audio-troubleshooter

Problems with sound and audio or no sound - a Mr Fixit
http://support.microsoft.com/gp/no_sound

No sound in Windows
http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows

Tips for fixing common sound problems
http://windows.microsoft.com/en-us/windows7/Tips-for-fixing-common-sound-problems

Speakers and other audio output devices
http://windowshelp.microsoft.com/Windows/en-US/Help/a43f3a31-6d9f-49d1-be22-e2f47b8b1f2c1033.mspx

Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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