Question

Q: Windows Media Player 12 losing its library

Every time I start Windows Media Player, I have to tell it to re-add most of my music into its library.

All my music is within the same directory, so I can't imagine why most of it would disappear, and yet some remains.

Any ideas on why this happens and how to fix it?

Cheers

Answer

A:

Hi goodvikings,

 

Try these methods and check if it resolves:

 

Method 1:

      Check for the settings of the library in windows media player. Steps to follow:

i.           Open Windows media player

ii.         Click on Organize

iii.       Select Options, select Library tab

iv.        Under automatic media information updates for files

v.          Select Only add missing information

    

     Method 2:

Re-build Media player database and check if that helps. Follow these steps to re-build database:

i.           Click start, in the search box type in %LOCALAPPDATA%\Microsoft\Media Player

ii.         Delete Media player folder

iii.       Restart the computer, Media player folder will be automatically recreated. Check if the issue is resolved.

 

     Thanks and Regards:

Samhrutha G S - Microsoft Support.

      Visit our Microsoft Answers Feedback Forum and let us know what you think.

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Question Info

Views: 16,037 Last updated: May 7, 2018 Applies to: