Windows Media Player 12 losing its library

Every time I start Windows Media Player, I have to tell it to re-add most of my music into its library.

All my music is within the same directory, so I can't imagine why most of it would disappear, and yet some remains.

Any ideas on why this happens and how to fix it?


Question Info

Last updated January 21, 2019 Views 16,245 Applies to:

Hi goodvikings,


Try these methods and check if it resolves:


Method 1:

      Check for the settings of the library in windows media player. Steps to follow:

i.           Open Windows media player

ii.         Click on Organize

iii.       Select Options, select Library tab

iv.        Under automatic media information updates for files

v.          Select Only add missing information


     Method 2:

Re-build Media player database and check if that helps. Follow these steps to re-build database:

i.           Click start, in the search box type in %LOCALAPPDATA%\Microsoft\Media Player

ii.         Delete Media player folder

iii.       Restart the computer, Media player folder will be automatically recreated. Check if the issue is resolved.


     Thanks and Regards:

Samhrutha G S - Microsoft Support.

      Visit our Microsoft Answers Feedback Forum and let us know what you think.

4 people were helped by this reply


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.