window media player error C00D11BA

how can i fix this error

 

Question Info


Last updated June 30, 2018 Views 11,891 Applies to:
Answer

Hi japodaca805 ,

The usual cause of the error C00D11BA is when the sound card drivers are not installed or outdated.

Windows Media Player can't play the file because there is a problem with your sound device, such as a sound card or sound controller.

Things to try would be:

· Quit other programs that might be using your sound device, and then try to play the file again.

· Install an updated driver. To see if an updated driver is available, use Windows Update, go to the sound device manufacturer's website.

· If you have multiple sound devices installed on your computer, try using a different one. The selected sound device might not support Secure Audio Path (SAP).

1. Click Organize, and then click Options.

2. Click the Devices tab, double-click Speakers.

3. In Select the audio device, click a different device, and then click OK.

·  Make sure your sound device is working properly. To troubleshoot device problems, see Windows Help and Support or refer to your sound device's documentation.

.  Make sure you have a sound device installed on your computer. If not, install a sound device (such as a sound card), and then try to play the file again. If you can't install a sound device in your computer, you might be able to resolve the problem by attaching USB-based headphones or USB-based speakers to your computer instead.

http://windows.microsoft.com/en-US/windows7/C00D11BA   

Refer the links below for more details on updating drivers:

Update a driver for hardware that isn't working properly

http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

Update drivers: recommended links

http://windows.microsoft.com/en-US/windows7/Update-drivers-recommended-links

Hope the information helps.

Varun J: MICROSOFT SUPPORT
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