Why can't I open Windows Media Player?

I'm new to Windows 7, and have a clean install on a custom built system. When I try to run Windows Media Player nothing happens. When I put a DVD into the DVD player nothing happens.

In other situations I would uninstall, and then reinstall. But I don't know how to do that in Win 7.

Any assistance will be a big help.

Thanks.
Answer
Answer

Hi htwaits,

The only solution to this issue would be to uninstall and re-install Windows Media Player and Windows Media Center from Programs and Features.

Uninstalling and Reinstalling the Windows Media Player and Windows Media Center:

Step 1:

Uninstalling the Windows Media Player and Windows Media Center:

1. Go to Start and in the search type "Turn Windows features On or Off".

2. Click on "Turn Windows features On or Off".

2. Browse to the Media Features and uncheck the mark in front of Windows Media Player and Windows Media Center.

4. Restart the computer.

Step 2:

Reinstalling the Windows Media Player and Windows Media Center:

1. Go to Start and in the search type "Turn Windows features On or Off".

2. Click on "Turn Windows features On or Off".

3. Browse to the Media Features and place a check mark in front of Windows Media Player Windows Media Center.

4. Restart the Computer.

Access the below link to know more about Turn Windows features on or off:

http://windows.microsoft.com/en-US/windows7/Turn-Windows-features-on-or-off

Hope this helps.


Regards,
Manasa P – Microsoft Support.

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Last updated January 13, 2020 Views 14,888 Applies to: