Trying to burn 8 songs to a cd that were downloaded from Rhapsody.com Windows gives me an error message stating that Windows Media Player has encountered a problem. It also states to click on the icon beside of the song for more detail. All 8 songs do not have this icon beside of them. Only 5 of them will not burn to the cd. The other 3 are fine. Not sure what information you need. I have a Toshiba computer with Windows 7.