Realtek HD audio jack only plays sound through one side of headphones

When I plug in my headphones to the front panel audio jack it recognizes my headphones but only plays the sound through the left side earpiece.

I have already unistalled the drivers, restarted, and installed the latest drivers but this doesn't fix anything. I have tried to set the playback to be through only the right headphone but this then plays the sound through the left headphone when it's testing the right one.

I have also tested the headphones and they work fine.

I'm not sure what the problem is or why this is happening and it seems kind of odd that it would still play sound through the left headphone when it thinks it's the right one

 

Question Info


Last updated December 6, 2019 Views 75,774 Applies to:
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Answer

Hi Bstein111,

·        Since when have you had this issue?

·        Have you installed the latest audio (sound) drivers for Windows 7?

This could be a driver related issue or probably the speakers’ aren’t connected properly.

First, I would suggest you to visit the manufacturer’s website and download and install the latest audio drivers and check if that fixes the issue.

Refer the following Microsoft articles for more information on updating drivers:

Update a driver for hardware that isn't working properly

http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

Update drivers: recommended links

http://windows.microsoft.com/en-US/windows7/Update-drivers-recommended-links

Additionally, you may refer the following Microsoft Help and How-to article that contain solutions to some common sound problems on your computer. These solutions can also help if you don't hear any sound coming from your speakers or headphones, or if there's a problem with the sound you do hear.

Tips for fixing common sound problems

http://windows.microsoft.com/en-us/windows7/Tips-for-fixing-common-sound-problems

Hope this helps!

Thanks and Regards,
Imran M – Microsoft Support
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