Problems installing iTunes with Windows 7 error (-50)

Hi everyone, I have a problem with my laptop, It has Windows 7 but I download iTunes with apparently is compatible with windows 7 and looks like the installation was successful but it can not be open, appears a window saying unable to open iTunes unknown error as occurs (-50)any Ideas?? I really will appreciate some help if is possible.

 

Question Info


Last updated August 15, 2018 Views 2,246 Applies to:
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Answer

Hi mixquiahuala,

 

When exactly do you get the error?

 

You could follow the Apple support articles below for troubleshooting steps for this issue:

 

iTunes Store: "Error (-50)" when downloading purchased content

 

http://support.apple.com/kb/TS1583

 

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

 

http://support.apple.com/kb/TS1717

 

Hope this helps, please let us know if you require further help.

 

Regards

 

Rehman – Microsoft Support

John Rubdy
Forum Moderator | Microsoft Community

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