Problems installing iTunes with Windows 7 error (-50)

Hi everyone, I have a problem with my laptop, It has Windows 7 but I download iTunes with apparently is compatible with windows 7 and looks like the installation was successful but it can not be open, appears a window saying unable to open iTunes unknown error as occurs (-50)any Ideas?? I really will appreciate some help if is possible.


Hi mixquiahuala,


When exactly do you get the error?


You could follow the Apple support articles below for troubleshooting steps for this issue:


iTunes Store: "Error (-50)" when downloading purchased content


iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues


Hope this helps, please let us know if you require further help.




Rehman – Microsoft Support

John Rubdy
Forum Moderator | Microsoft Community

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Question Info

Last updated August 15, 2018 Views 2,248 Applies to: